TPO policy lead Peter Habert tells meeting that new rules for estate agents, auctioneers and property guardians has been well received.

Meet Rebecca Marsh, the industry’s new Property Ombudsman. Fresh into her new role, The Negotiator presses her on the key issues that face the industry and TPO.

NAEA chief Mark Hayward has updated agents on the latest inside track on when and how RoPA qualifications and enforcement will work.

Nigel Lewis talks to the CEO of the franchise group that has managed to weather the Covid storm better than most.

Attracting and retaining staff in estate agency is the key to success, says Tiffany Marmion, Director of Recruitment at Chestertons – but how do you do it?

Matt Prior from the MHCLG was unable to confirm or deny that the RoPA proposals may not be introduced during the current parliament.

Rumour or reality, agents can’t ignore the possibility of a mandatory property qualification, says Lisa Isaacs. We answer your most-asked RoPA questions.

Regulation is a force for good if it’s done well and will change public and media perceptions of agents, says Glynis Frew, CEO, Hunters