TPO
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Latest property news
TPO welcomes surveyors as members
The Property Ombudsman (TPO) has announced that it is now approved by the RICS to provide Alternative Dispute Resolution (ADR) on all surveying services provided to consumers.
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Latest property news
Estate agent goes on the run after TPO refers him to Trading Standards
Lee Clarke runs Berkshire Estate Agents which owes local landlords and tenants thousands of pounds in deposits and rent.
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Features
Misleading information about an extension that didn’t meet building regulations
"A property was advertised as a four-bedroomed house, but when a buyer progressed the sale, they discovered that the new extension didn't meet the building regulations." Katrine Sporle, TPO, reviews.
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Latest property news
Latest haul of expelled TPO agents revealed
Two newly-expelled agents from The Property Ombudsman and four with extended bans takes 2018's total to over 60 estate agents.
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Features
Understanding the terms of an agency agreement
"Having signed a 16-week sole agency agreement, a sale was agreed but fell through and the sellers' niece bought the property. The agency charged the sellers the full commission. Unacceptable, says Katrine Sporle, The Property Ombudsman. "
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Latest property news
Letting agency featured on Channel 4 documentary expelled by ombudsman
Read how a Manchester letting agency that featured within a Channel 4 documentary has now been expelled by TPO for non payment of an award.
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Latest property news
Ombudsman expels ANOTHER five rogue estate agents
The Property Ombudsman (TPO) has excluded or expelled five more estate agents from its redress scheme after kicking out six last month.
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Latest property news
The Property Ombudsman expels six rogue estate agents including one for 10 years
Redress scheme The Property Ombudsman has expelled six of its rogue estate agent members including one that owes 100 landlords £419,000.
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Features
Lack of information on file
"If a vendor withdraws from a sale and the agent remarkets the property, the agent should, of course, advise the potential buyer – in writing!” says Katrine Sporle, The Property Ombudsman.
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Features
Damage limitation
While water from a leak flowed, driving the leaseholder potty, communication with the managing agent barely trickled,” says Katrine Sporle, The Property Ombudsman.
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