TPO
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Latest property news
Sporle: Why I am stepping down from The Property Ombudsman
Katrine Sporle talks to The Negotiator about the reasons she is leaving the redress scheme and her hopes for the the new Ombudsman who takes her place.
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Features
Parking spaces – where to draw the line
Complaint The tenant said that, when agreeing the let, he queried parking arrangements with the agent who said he would have use of the driveway. At the tenant’s request, this was noted within the tenancy agreement. On the day the tenancy was due to start the tenant met the landlord at the property. The landlord told the tenant that the driveway was shared and he could not have exclusive use it as the downstairs tenant also had a right to use it, in their lease. The landlord painted a line down the middle of the driveway to indicate shared parking. Neither space was large enough to park a car. The landlord painted a line down the middle of the driveway to indicate shared parking. Neither space was large enough to park a car. The tenant advised the landlord that he was in breach of the tenancy agreement. He did not move in. The agent attempted to resolve the matter, but this was conditional on the tenant agreeing to share the drive. The tenant declined saying that he only agreed to rent the property because of the driveway parking. Investigation As detailed within Paragraph 7a of the Code, the agent was…
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Features
Misleading information on access and attic bedrooms
In this case, The Property Ombudsman (TPO) Katrine Sporle was asked to review a complaint from buyers concerning two issues with a property: access and attic bedrooms.
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Features
Landlords, tenants and the non-existent deposit
The Property Ombudsman (TPO) Katrine Sporle reviews a complaint from a landlord concerning an agent saying a tenant had paid the deposit, when no deposit had been paid.
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Latest property news
Three estate agencies expelled from The Property Ombudsman scheme
Three estate agents have been expelled by The Property Ombudsman all for failing to pass on rent to landlords.
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Features
Misinformation, infestation and compensation
The Property Ombudsman (TPO) Katrine Sporle, was asked by potential buyers to review a case concerning the marketing of a property.
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Latest property news
Six agencies expelled from The Property Ombudsman
Gerry Fitzjohn, TPO Chairman, warns that expelled agents can be banned from carrying out agency business.
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Latest property news
Calls increase for greater alternative deposits regulation…from leading supplier!
Lettings industry figure and former ARLA president Peter Savage, who is now Zero Deposit's spokesman, says sector should face greater regulation.
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Features
New-home happiness skids off the tracks
The Property Ombudsman (TPO) Katrine Sporle, reviewed a complaint from buyers about the information in the local authority search, which, they believed, contained misleading information about the proximity of a proposed high-speed railway to the property.
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Features
Poor communication can cost…
A tenant who was a serial late-payer, caused a complaint from the guarantor over the lack of communication about rental arrears. Katrine Sporle, The Property Ombudsman, discovered that the issue had arisen because of an unchecked box on the agreement.
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