Rebecca Marsh says her last job and personal experience are more than enough to arm her with the knowledge to do the role.
Read MoreLooking back and moving forward
Property Ombudsman, Katrine Sporle looks back at how the property redress sector has changed during her five-year term and what she believes the future looks like for agents and her successor, Rebecca…
Read MoreRent guarantee agency kicked out of TPO over £6,374 unpaid award
Case highlights the problems for landlords, agents and tenants when rent guarantee contracts go wrong.
Read MoreNew conveyancing platform to help agents earn income, ‘not referral fees’
WeComplete says its business model pays agents directly to onboard clients instead of providing referral fees, ahead of a potential ban.
Read MoreThe sign, the wait and the wardrobe
Katrine Sporle of The Property Ombudsman reviews two cases of agents who, their clients alleged, let them down, during selling and buying.
Read MoreWhere’s the garden gone?
The Property Ombudsman (TPO) received a complaint about a property being not quite as advertised, with a very late change of particulars. Katrine Sporle adjudicates.
Read More‘Sales and rent-back’ scandal firms thrown out of TPO in March
Two companies facing High Court proceeding and freezing orders were reported by TPO to Trading Standards at the start of lockdown, The Neg can reveal.
Read MoreLooming industry Code of Practice to tackle ‘dual fees’ problems
Long-standing industry sticking point is one of several issues discussed by TPO-organised industry gathering last week about the code of practice, held on Zoom.
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