TPO
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Latest property news
New conveyancing platform to help agents earn income, ‘not referral fees’
WeComplete says its business model pays agents directly to onboard clients instead of providing referral fees, ahead of a potential ban.
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Features
Where’s the garden gone?
The Property Ombudsman (TPO) received a complaint about a property being not quite as advertised, with a very late change of particulars. Katrine Sporle adjudicates.
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Latest property news
‘Sales and rent-back’ scandal firms thrown out of TPO in March
Two companies facing High Court proceeding and freezing orders were reported by TPO to Trading Standards at the start of lockdown, The Neg can reveal.
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Features
The wrong tenant… and no rent paid…
The Property Ombudsman Katrine Sporle reviews a complaint about an agent who let a property to someone other than the referenced tenant.
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Latest property news
Protests erupt over TPO decision to hold annual conference on Rightmove
Agents who have left the portal are unhappy that they were initially excluded from the virtual gathering, and that's its hosted on the portal at all.
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Features
The agent who sold it too soon
Katrine Sporle of The Property Ombudsman (TPO) reviews a case of marketing without the seller’s consent.
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Latest property news
Meet the new face of the The Property Ombudsman, Rebecca Marsh
Marsh is a career industry redress expert including 17 years spent overseeing nuclear, police, health and legal sectors before landing the property job.
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Latest property news
Ombudsman warns agents to be ‘upfront’ about new-build reservation agreements
Warning comes after elderly couple put down £2,000 to reserve a house within a retirement development but lost their 'ideal home' after struggling to sell their old home within the 21-day deadline.
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Latest property news
TPO warns agents over dangers of property virtual viewings
Ombudsman says sales and lettings should not progress without physical viewings and that if customers insist, a copy of the virtual viewing must be kept.
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