TPO
-
Features
When is an HMO not an HMO?
...when it hasn’t got a licence. The Property Ombudsman, Katrine Sporle, adjudicates on a case of inaccurate property description.
Read More » -
Latest property news
BIG QUESTION: Does the new industry ombudsman have any property experience?
Rebecca Marsh says her last job and personal experience are more than enough to arm her with the knowledge to do the role.
Read More » -
Features
Looking back and moving forward
Property Ombudsman, Katrine Sporle looks back at how the property redress sector has changed during her five-year term and what she believes the future looks like for agents and her successor, Rebecca Marsh.
Read More » -
Features
The sign, the wait and the wardrobe
Katrine Sporle of The Property Ombudsman reviews two cases of agents who, their clients alleged, let them down, during selling and buying.
Read More » -
Latest property news
Rent guarantee agency kicked out of TPO over £6,374 unpaid award
Case highlights the problems for landlords, agents and tenants when rent guarantee contracts go wrong.
Read More » -
Latest property news
New conveyancing platform to help agents earn income, ‘not referral fees’
WeComplete says its business model pays agents directly to onboard clients instead of providing referral fees, ahead of a potential ban.
Read More » -
Features
Where’s the garden gone?
The Property Ombudsman (TPO) received a complaint about a property being not quite as advertised, with a very late change of particulars. Katrine Sporle adjudicates.
Read More » -
Latest property news
‘Sales and rent-back’ scandal firms thrown out of TPO in March
Two companies facing High Court proceeding and freezing orders were reported by TPO to Trading Standards at the start of lockdown, The Neg can reveal.
Read More » -
Latest property news
Looming industry Code of Practice to tackle ‘dual fees’ problems
Long-standing industry sticking point is one of several issues discussed by TPO-organised industry gathering last week about the code of practice, held on Zoom.
Read More » -
Features
The wrong tenant… and no rent paid…
The Property Ombudsman Katrine Sporle reviews a complaint about an agent who let a property to someone other than the referenced tenant.
Read More »
