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Industry bosses face a changed workforce after crisis, reveals poll

Claim is made by leading recruiter following poll of 6,500 estate agents across the industry about their attitudes to working in estate agency.

Nigel Lewis


Two thirds of estate agents are now considering changing jobs following the Coronavirus crisis and six percent are contemplating leaving for good, a poll of 6,500 employees across the sector has revealed.

The Mood of the Industry poll, which was conducted by recruitment firm Rayner Personnel during Coronavirus epidemic, was run for a week and published its results last night.

It reveals a string of extraordinary trends within the industry following the pandemic, including that nearly 25% of the agents said their firm’s handling of the crisis had made them question their loyalty.

Also, the research suggests that the home working cat has been let out of the bag; a fifth of those canvassed said they were enjoying the freedom and flexibility that working from home gave them during the crisis, and didn’t look kindly on returning to office politics, commuting and working at a branch desk.

Also, Rayner Personnel claims that 14% of agents are now concerned about their job security. Estate agency bosses will therefore have a restless workforce on their hands after the crisis, as just a third of those polled are ‘happy to go back to work just as before and feel supported by their bosses’.

“We are bound to see big changes now in how we all operate in the future,” says Simon King, Group Operations Director at Rayner Personnel.

“Working practices will alter and companies’ costs will no doubt be cut as never before.

“These are challenging, scary times yet they also provide opportunity for those that adapt and, importantly, those that appreciate and nurture their biggest asset – their people.”

The survey will re-run again in two weeks to establish what, if anything, changes in that time and is being backed by PR guru Russell Quirk and Jason Busby, Rightmove’s former tech chief.

April 27, 2020

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