Rightmove is sending out invoices to thousands of agents at full fee as its Covid discount deals begin to lapse but many agents have taken to social media over the weekend to complain.
The portal introduced its revised discounted fees structure in early March and then extended it in May.
This originally offered its customers a deferred and slowly diminishing discounted fees structure, which after protests was switched to a blanket 75% reduction until October 1st.
But these deals have now ended and one of the unhappy customers is Sam Watterson, who says his fees increased significantly overnight.
“Rightmove just tried to double my fees and put me on a geographical membership; I’ve cancelled my direct debit and told them to stick it,” he says.
Watterson says he’s now the only agent not on Rightmove in his town but he doesn’t care “because I do a lot better than them”.
And another agent says his pre-Covid fees have returned despite “nearly all of South Wales back in lockdown”.
North London agent Murray Lee, who is one of the people behind recent attempts to persuade Rightmove to permanently drop its fees, says: “They didn’t listen when we told them they had to be attentive to our pleas.
“Not a word. Hence I and many – although not enough – handed in our notice head of 1st October knowing full well our fees would return to normal, and one local colleague has had a 10.75% increase as his contract renewed on that date.”