Mentoring
Advice and inspiration from leading industry trainers and experts to aid professional development and best practice in estate and letting agency.
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Building businesses to protect your future
"It is crucial that we build a client base of managed landlords, to create a ‘drip’ of income over a long term period. How can we increase this element of our business?"
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Time management
"We are so busy in our offices that I sometimes feel as if we are all on the verge of being out of control. Time management is a real challenge. Help!"
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How to win business
"Instructions continue to be tough to come by and we are scrapping for them against competitors who continue to undercut on fees. Any tips on winning this particular ongoing battle?
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Making effective phone calls
"I’m conscious that some of my younger staff have not been trained to make effective outgoing phone calls. Any tips?"
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Measuring success
"This may seem a strange question, compared to some that I have seen you answer, but I would like to know how well my business is actually doing!"
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Coaching valuers
"I have employed a new valuer but have been disappointed in his results so far... How can I get him out of this ‘autopilot’ approach?"
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Demonstrating professional skills
“What you see as the most common areas of weakness that negotiators are guilty of, and how you have gone about helping agents address those?”
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Fit for the job?
New Year… new challenge! Is your team ready or is it time to invest in training… asks Marc Da Silva.
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Get ready for the challenges ahead
"I’ve started to witness a slowing in general sales activity over the past few weeks. I recognise that we need to sharpen our approach – what areas should I concentrate on first?"
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Referrals
"We have been so busy selling that we’ve taken our eye off the ball on some associated income streams, such as mortgage and conveyancing referrals..."
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