Resources
Articles and features of practical use to estate and letting agents covering redress, compliance, education and training.
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Building trust
"Building trust is right up there as one of the most important goals, however, some of my team members are better at it than others. How we can improve?"
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The art of interviewing
"I find it increasingly difficult to find the right staff and when I do appoint someone, they often prove to be very different in reality... Am I going wrong somewhere?"
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House prices and sales hold steady
Designs on Property tracks and summarises the monthly property indices. Kate Faulkner says, “It’s time for agents to be the ones that inform and educate on local property markets.”
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Rental market buoyant as tenants stay put
Rent across the country climbed again during July, building on the increases in the first half of the year, the latest HomeLet Rental Index shows.
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How to get ahead in estate agency
"I’m keen to get on and work my way up the career ladder. Can you advise on how to achieve success as quickly as possible?"
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Brexit and holidays create the perfect storm of inactivity
Designs on Property tracks and summarises the monthly property indices. Kate Faulkner says, “There is a mixed picture across the country with fewer vendor instructions and buyer registrations.”
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Recruiting and retaining staff
"Running a successful Sales and Lettings is sometimes hard in terms of recruiting and retaining the right staff. Any thoughts on this?"
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Brexit uncertainty fails to halt rent rises
Population growth and limited supply continue to underpin the private rental sector, but rents rose at a slower pace during the first half of the year than in 2015, the HomeLet Rental Index reveals.
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Competitive edge
"The sales market is getting tougher and we are not grabbing as big a piece of the available sales activity as we need. I need to address this urgently – help!"
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Creating a good first impression
"We are in need of more listings, but with strong local competition, fees are under huge pressure. We need to present an impressive image and back it up – but how?"
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