The tenant fee ban may change the way agents reference potential tenants, says Joanne Christie, but the process is still critical.
Read MoreOutsource and survive
Agents face a perfect storm this year – the tenant fee ban, increasing tax, regulation and flat rents, says Joanne Christie. Could outsourcing help to keep the balance sheet balanced?
Read MoreRiders on the storm
In this perfect storm of lower transactions and commissions – and a failing online-only model – Joanne Christie says franchising is gaining in popularity.
Read MorePolicing property
Agents do suffer criticism and in some cases it may be justified. But the industry does self-police more effectively than some believe, as Joanne Christie found out.
Read MoreThere’s potential in problem properties
From glass house to fab thatch, finding a property can be taxing, but financing dream homes can be even more difficult, says Joanne Christie, but there are ways…
Read MoreCan long-term customer loyalty to estate agents REALLY be achieved?
Caring, sharing, talking, doing – today’s successful agencies are focused on customer care, says Joanne Christie, but there’s more to it than asking them for a review!
Read MoreThe domino effect
All agents are aware that if one deal falls over, they all could. Joanne Christie outlines some new ways of preventing that, or at least, reducing the risk.
Read MoreDress to impress
Rather than the afterthought it may once have been, especially in rental properties, furnishing is now critical in buyers’ and renters’ minds. There are a number of factors that have led to…
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