Joanne Christie

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    Features

    Tenant fees? NO. Tenant References? YES!

    The tenant fee ban may change the way agents reference potential tenants, says Joanne Christie, but the process is still critical.

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    Features

    Outsource and survive

    Agents face a perfect storm this year – the tenant fee ban, increasing tax, regulation and flat rents, says Joanne Christie. Could outsourcing help to keep the balance sheet balanced?

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    Products & Services

    Riders on the storm

    In this perfect storm of lower transactions and commissions – and a failing online-only model – Joanne Christie says franchising is gaining in popularity.

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    Features

    Policing property

    Agents do suffer criticism and in some cases it may be justified. But the industry does self-police more effectively than some believe, as Joanne Christie found out.

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    Features

    There’s potential in problem properties

    From glass house to fab thatch, finding a property can be taxing, but financing dream homes can be even more difficult, says Joanne Christie, but there are ways…

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    Features

    Can long-term customer loyalty to estate agents REALLY be achieved?

    Caring, sharing, talking, doing – today’s successful agencies are focused on customer care, says Joanne Christie, but there’s more to it than asking them for a review!

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    Features

    The domino effect

    All agents are aware that if one deal falls over, they all could. Joanne Christie outlines some new ways of preventing that, or at least, reducing the risk.

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    Features

    Dress to impress

    Rather than the afterthought it may once have been, especially in rental properties, furnishing is now critical in buyers’ and renters’ minds. There are a number of factors that have led to its increasing importance; the fact many renters expect to rent for longer, the difficult sales market, the desire to have an ‘Instagrammable’ home and the recent emergence of build to rent, to name a few. THE RISE OF THE RENTER The most recent English Housing Survey, released last July for the period 2015-16, revealed that the number of households living in private rented homes doubled since 2000 to 4.5 million. The average length of tenancy is now 4.3 years, with 10 per cent of those surveyed having lived in their current home for 10 years. With tenants staying longer in rental accommodation, rented properties are increasingly being seen as homes rather than temporary stopgaps and tenants are becoming more discerning about what’s in them. “Gone are the days when tenants will just rent any property with any furniture in it. Landlords used to use rental properties as an excuse to get rid of their old furniture. You just can’t do that now,” says Andrew Clark, Managing Director at…

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    Features

    Outsource and free up your business

    It’s not magic – outsourcing non-core tasks makes sense, says Joanne Christie, in a competitive and 24/7 market.

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    Features

    Do the property industry associations do a good job?

    If ever there was a time the property industry needed someone to fight its corner - but are the punches being thrown effectively?

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