Lisa Isaacs

  • FeaturesLink to Website Development feature
    Features

    Hit refresh! – is it time to review your website?

    It’s not good enough to just have a website; it’s how you evolve it that matters. Lisa Isaacs investigates what website developments agents should be following.

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  • FeaturesLink to Tenant Referencing feature
    Features

    Tenant referencing goes proptech

    People and proptech work together to verify that tenants are who they say they are and, says Lisa Isaacs, accurately predict their ability to pay the rent.

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  • FeaturesLink to Oursourcing feature
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    Need a hand?

    Red tape, increasing compliance and an expectancy to be available 24/7. Property management is when a ‘problem shared is a problem halved’, says Lisa Isaacs.

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  • FeaturesLink to Marketing feature
    Features

    Why ‘old school’ marketing techniques still work

    Don’t go exclusively digital just yet… Lisa Isaacs discovers a hive of activity and innovation in printed collateral and sign boards.

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  • FeaturesLink to Business feature
    Features

    Troublesome tenants

    You’ve met the prospective tenant and they seemed polite. They passed the credit check and are in gainful employment. Most importantly, their references came back with the green light, so it comes as a shock to find a trashed property during the mid-term inspection or receive complaints about heavy metal music being played beyond midnight, every night. Tenants can be the master of disguise, they may lose their way during a let or invite cohabitants with less than desirable characteristics, jeopardising the property and exposing the agent to unsavoury situations. Here, we discuss the most common bad tenant behaviours and offer advice on the courses of action that can be taken. Sub-letting behind closed doors Sub-letting is a real scourge. From the trivial, such as a tenant allowing a friend to crash on their sofa and using spareroom.com to fill a bed, to ‘professional’ sub-letters and sophisticated holiday lets via Airbnb – all sub letting is illegal unless a landlord has granted permission and the tenancy agreement reflects this. An agent working on behalf of a landlord can start legal proceedings as soon as sub letting has been identified – often when an inspection is carried out or when a…

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  • ResourcesLink to Staff Training feature
    Resources

    Getting ready for RoPA

    Rumour or reality, agents can’t ignore the possibility of a mandatory property qualification, says Lisa Isaacs. We answer your most-asked RoPA questions.

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  • FeaturesLink to Recruitment feature
    Features

    Estate agent recruitment ‘isn’t just about the money’ any longer

    Successful estate agency recruitment is far more than an eye catching ‘OTE’ salary and an immediate start date, discovers Lisa Isaacs.

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  • FeaturesLink to Photography feature
    Features

    Altered images

    Appealing photography can win you instant interest and lead to sales, and there are clever ways to maximise that appeal, says Lisa Isaacs.

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  • FeaturesLink to Lettings feature
    Features

    Essential updates: tenancy deposits

    Not so long ago, tenants paid a cash deposit and the agent looked after it until the end of the tenancy. Now it’s ‘all change’, says Lisa Isaacs but which way is best?

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