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Tag Archives: staff training

Recruit with care

Adam Walker
Recruiting/interview image

Adam Walker demonstrates how a bad recruitment choice can have catastrophic implications for an agency business.

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Keeping it real

The Negotiator
Link to Adam Walker

Holding on to new practices that have helped you through the pandemic may seem a good idea, but don’t lose the personal touch, says Adam Walker.

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When you’re smiling…

Nathan Emerson
Link to Mentoring feature

Taken back to a memory of himself as a young negotiator, by the plight of a struggling client, Nathan Emerson recounts the tale of a door slammed in his miserable face…

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Stop, look, reflect, and celebrate!

Nathan Emerson
Link to Mentoring feature

As we come out of the pandemic with an industry not only intact, but possibly stronger, we have a lot to be proud of, says Nathan Emerson.

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Don’t stick to the routine

Nathan Emerson
Link to Comment on recruitment

Nathan Emerson recounts the story of an impromptu training session at an agency, which taught the staff to understand… their training!

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New year, new start – new toys!

Nathan Emerson

What are you getting your staff for Christmas – a new app? CRM even? Nathan ‘Santa’ Emerson says you should choose their new toys very carefully.

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Sourcing an apprentice

Chris Stoker-Jones
Link to apprenticeship advice

If you’re constantly lamenting how hard it is to find good staff, this is the answer – get an apprentice, says Chris Stoker-Jones, of Catch22.

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