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Tag Archives: staff training

Coaching the team

Link to Julian O'Dell

"The market is very challenging in my patch and our residential income is worryingly down. I don’t want to make staff redundant but I may have to if things do not improve..."

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Doing business with investors

Julian O'Dell
Link to The Dilemma

“Investment buyer activity is a little quiet. Many investors are playing a waiting game. I’d like to get my team to create more activity as these sales can be relatively straightforward...”

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Raising standards to protect your future

Julian O'Dell
Link to Julian O'Dell

“Dear Julian, I never thought to send in my own dilemma for your consideration until now. It is simply that we need to raise the bar, we are struggling! Help!”

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Motivating the troops

Julian O'Dell
Link to Julian O'Dell

“My staff members are finding the going very tough at present with the uncertainty in the market having a negative impact on activity. I’m finding it hard to keep them motivated...

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The gradual erosion of selling skills

Julian O'Dell
Agent on the phone image

My staff members are all hardworking and well-intentioned but I think they need to develop an edge and to become salespeople rather than order takers...

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Don’t bury your head in the sand

Julian O'Dell
Burying head in sand image

“Our dilemma is this: we are finding the going extremely tough. Frankly, I’m not sure there is enough business to sustain the number of estate agents in our area through to the…

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Maintaining positive relationships with vendors

Julian O'Dell
Agent vendor advice image

"The market has slowed in terms of sales activity and we are experiencing vendor clients getting edgy and disgruntled about lack of viewings. What is the best way to deal with this…

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