TPO
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Features
Half the story
Rebecca Marsh, The Property Ombudsman, examines a case where an agent failed to disclose full details of a property, regarding tenure and probate.
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Latest property news
TPO expels six agents including one refusing to pay £22,000 award
All six agents are involved in lettings or property management and all have failed to pay landlords or tenants compensatory awards.
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The Ombudsman Files
Terms and conditions of a deposit
Rebecca Marsh of The Property Ombudsman Scheme settles the case of a pre-contract deposit with rather loose strings attached.
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Latest property news
New mould ‘rules’ for landlords and agents after toddler death
Every landlord in the country will have to make certain that their tenants are housed in decent homes and are treated with both dignity and fairness.
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The Ombudsman Files
Hidden roads a search didn’t find
Should the fact that a road was part of a front garden been more clearly highlighted in a sellers’ search? The Property Ombudsman, Rebecca Marsh decides.
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Resources
The agent’s agent
Was it freehold or leasehold and who were the buyers dealing with anyway? The Property Ombudsman Rebecca Marsh, unpicks a tangled web.
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Latest property news
Now Rightmove wants to train your staff via new online qualification
Portal says its online-only course will be a Level 3 Certificate for Estate and Letting Agents and be free as long as agent's firm lists with Rightmove.
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Resources
Rising damp
The Property Ombudsman, Rebecca Marsh, reviews a complaint about an agent’s surveyor’s work.
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Latest property news
Do agents face being ‘named and shamed’ by Ministers?
DLUHC says it wants to highlight the really poor performers within social housing sectors. So is the PRS the next to face such measures?
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Resources
The list
The Property Ombudsman, Rebecca Marsh considers a litany of complaints against a managing agent by the leaseholder. Who’d manage a new-build?!
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