All six agents are involved in lettings or property management and all have failed to pay landlords or tenants compensatory awards.
Read MoreNew mould ‘rules’ for landlords and agents after toddler death
Every landlord in the country will have to make certain that their tenants are housed in decent homes and are treated with both dignity and fairness.
Read MoreThe deposit
Rebecca Marsh of The Property Ombudsman Scheme settles the case of a pre-contract deposit with rather loose strings attached.
Read MoreHidden roads
Should the fact that a road was part of a front garden been more clearly highlighted in a sellers’ search? The Property Ombudsman, Rebecca Marsh decides.
Read MoreThe agent’s agent
Was it freehold or leasehold and who were the buyers dealing with anyway? The Property Ombudsman Rebecca Marsh, unpicks a tangled web.
Read MoreNow Rightmove wants to train your staff via new online qualification
Portal says its online-only course will be a Level 3 Certificate for Estate and Letting Agents and be free as long as agent's firm lists with Rightmove.
Read MoreDo agents face being ‘named and shamed’ by Ministers?
DLUHC says it wants to highlight the really poor performers within social housing sectors. So is the PRS the next to face such measures?
Read MoreRising damp
The Property Ombudsman, Rebecca Marsh, reviews a complaint about an agent’s surveyor’s work.
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