TPO
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The Ombudsman Files
Pressure selling dispute
The Property Ombudsman, Rebecca Marsh decides whether a quick-sale agent was behaving as fairly as the code requires.
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Latest property news
Complaints about property firms rise by 15% TPO figures show
Rebecca Marsh of the redress scheme says it nevertheless reduced the number making it to formal complaint stage via early resolution and intervention.
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The Ombudsman Files
No deposit? No thanks…
Rebecca Marsh adjudicates on a case where a ‘No Deposit Option’ wasn’t considered the best option for a landlord, when a tenancy went bad.
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The Ombudsman Files
Not in my back yard?
This month The Property Ombudsman, Rebecca Marsh deliberates on a case where a small housing development didn’t show up on a search.
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The Ombudsman Files
The moaner leaser
For some people, nothing is good enough. Property Ombudsman, Rebecca Marsh, adjudicates on a case where a long list of complaints were all rejected.
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The Ombudsman Files
Good reference, bad tenants
The Property Ombudsman, Rebecca Marsh, adjudicates on a case where a tenant refused to pay the rent and the blame fell on the agent.
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Housing Market
Renters’ Reform Bill: Industry reaction
No-fault evictions will be abolished and tenants will allowed to have pets with a new landlords ombudsman appointed to provide quick resolutions to disputes.
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Regulation & Law
Landlord wins £900 compensation from agent in rent guarantee dispute
Essex-based agent Anistenhomes is ordered to pay a landlord over failings in its service under a rent guarantee deal.
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The Ombudsman Files
When is a deposit not a deposit?
When it’s not cash... possibly. The Property Ombudsman, Rebecca Marsh sorts out a dispute over an alternative deposit product.
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The Ombudsman Files
Putting a mess right
Rebecca Marsh, The Property Ombudsman reviews the case of tenants’ complaints about a letting agent and a scruffy property.
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