If the property has been a holiday let, surely it’s ok to market it as such? Rebecca Marsh, The Property Ombudsman answers the question.

But it also can make for complications when a student sharer asks for the return of a deposit, as The Property Ombudsman, Rebecca Marsh explains.

Phil Jones claims TPO judgement will encourage more landlords to claim compensation from agents if tenants fall into rent arrears after a property is handed back.

Rebecca Marsh, The Property Ombudsman, investigates a complaint over the selling a high-rise building with cladding issues.

Going once, going twice, going to Rebecca Marsh, The Property Ombudsman, to sort out an argument over an auction fee.

Ombudsman says part of the reason is that its new complaints portal makes it easier to make contact and begin process.

RICS says new rules will weed out rogue managing agents and increase professionalism within the sector.

Ivory & Hatton still has a swish website but all other signs of business activity are missing including a working telephone number.