TPO
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Resources
Money, money, money
Rebecca Marsh, The Property Ombudsman, decides a case where an agent goes into liquidation having taken money for repairs and maintenance, rent and the deposit.
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Resources
And shut the door behind you…
Some clients need to be treated with special care, says Rebecca Marsh. So mind your language and don’t press Send until you’ve checked who it’s going to...
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Resources
Hold the handover!
The estate was not finished to a satisfactory standard and there were snagging issues.
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Latest property news
New deputy for The Property Ombudsman
Lesley Horton has been appointed Deputy Ombudsman to work alongside Rebecca Marsh at The Property Ombudsman. .
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Latest property news
Agency excluded from TPO and PRS after failing to return £250 holding fee
Legra Homes Ltd in Southend, Essex fails to pay back fee to potential buyer after closing down, but sole director has now co-founded another company in the area.
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Resources
The rule of thumb
Calculating the value of land is never easy and an agent needs to be sure they’ve done their best, says The Property Ombudsman, Rebecca Marsh.
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Latest property news
Romans amends lettings contracts following TPO adjudication and award to landlord
Estate agency chain alters its paperwork after landlord wins compensation over 'misleading' wording called out by TPO and Trading Standards.
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Latest property news
Referencing firm launches initiatives as tenancy fraud attempts ‘double’
Homeppl chief says new tech can spot fake banking paperwork and spot multiple fraud attempts by a single criminal across its referencing network.
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Resources
To be let, or not to be let?
If the property has been a holiday let, surely it’s ok to market it as such? Rebecca Marsh, The Property Ombudsman answers the question.
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Resources
It’s nice to share
But it also can make for complications when a student sharer asks for the return of a deposit, as The Property Ombudsman, Rebecca Marsh explains.
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