The Property Ombudsman (TPO) received a complaint about a property being not quite as advertised, with a very late change of particulars. Katrine Sporle adjudicates.

Two companies facing High Court proceeding and freezing orders were reported by TPO to Trading Standards at the start of lockdown, The Neg can reveal.

Long-standing industry sticking point is one of several issues discussed by TPO-organised industry gathering last week about the code of practice, held on Zoom.

The Property Ombudsman Katrine Sporle reviews a complaint about an agent who let a property to someone other than the referenced tenant.

Agents who have left the portal are unhappy that they were initially excluded from the virtual gathering, and that's its hosted on the portal at all.

Marsh is a career industry redress expert including 17 years spent overseeing nuclear, police, health and legal sectors before landing the property job.

Warning comes after elderly couple put down £2,000 to reserve a house within a retirement development but lost their 'ideal home' after struggling to sell their old home within the 21-day deadline.

Katrine Sporle of The Property Ombudsman (TPO) reviews a case of marketing without the seller’s consent.