Every industry has its professional bodies, but, says Andrea Kirkby, how much do they do for their members and do their buyers, sellers, landlords and tenants see the value of that membership?
Read MoreMaintaining positive relationships with vendors
"The market has slowed in terms of sales activity and we are experiencing vendor clients getting edgy and disgruntled about lack of viewings. What is the best way to deal with this…
Read MoreHow to squeeze more out of your portals subs
Are you exploiting the full range of services offered by the property portals? Lisa Isaacs discovers a wealth of analysis, support and training offered to agents.
Read MoreAgent ‘trustability’
"I am well aware of the importance of building trust to win a client’s business, it is an essential element in their decision making, but how can I coach my staff to…
Read MoreReputational Damage
"Every year, over 200,000 students rent a house for the first time. For most, says Adam Walker, it is their first experience of dealing with a letting agent and all too often…
Read MoreMind the ‘training gap’
"I need to get the best out of my staff to make the most of all our opportunities. I‘m guilty of throwing them in at the deep end. Any advice appreciated!"
Read MoreCold snap decisions
Lessons learnt following the Beast from the East? How did you – and your landlord and tenant clients – fare during the UK’s worst weather for decades? says Frances Burkinshaw
Read More‘Service over software’
“It is clear that 2018 is not going to be easy and I am aware I need to ensure my team are prepared for the battle ahead. Your thoughts would be welcome!”
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