Hunters launches ‘first of its kind’ qualifications

Franchise estate agency chain Hunters has revealed details of its new national qualifications, which it claims are the first to be created by an estate agency for its staff. Called the Hunters National Qualifications (HNQs) each of the six different courses are delivered through both classroom training and e-learning via the company’s Training Academy platform. The qualifications will be recognised by both the NAEA and ARLA, and those achieving the HNQs will then be able to join the organisations. “There are still far too many stories in the media about rogue estate agents; we aim to set industry standards by ensuring all our staff are trained to their best ability, which we hope our peers will follow,” says Glynis Frew, Managing Director of Hunters Property Group (pictured, left). New and existing Hunters employees are now able to attain three different levels of qualification in either sales or letting. The highest is an HNQ Award, the middle rung an HNQ Certificate and base qualification an HNQ Diploma. Staff progress through each qualification in three steps or levels and, unusually, the training is linked to their work practices and uses Hunters’ software to ensure they are applying their training correctly at a branch level. The…