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Tag Archives: training

Building businesses to protect your future

Julian O'Dell
angry landlord image

"It is crucial that we build a client base of managed landlords, to create a ‘drip’ of income over a long term period. How can we increase this element of our business?"

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Measuring success

Julian O'Dell

"This may seem a strange question, compared to some that I have seen you answer, but I would like to know how well my business is actually doing!"

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The art of interviewing

Julian O'Dell
Training techniques image

"I find it increasingly difficult to find the right staff and when I do appoint someone, they often prove to be very different in reality... Am I going wrong somewhere?"

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Competitive edge

Julian O'Dell

"The sales market is getting tougher and we are not grabbing as big a piece of the available sales activity as we need. I need to address this urgently – help!"

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Embracing change and competition

Julian O'Dell
The Dilemma image

“I need to get my teams to recognise the threat from competitors and up their game, but I sense reluctance and complacency. Any thoughts welcome!”

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Adam Walker

The Negotiator
To Let board image

For 35 years I have viewed the burden of increasing regulation from the agent’s perspective. I’ve just been forced to look at it from the perspective of the tenant, says Adam Walker.

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Building trust

Julian O'Dell
Building Trust training image

"Building trust is right up there as one of the most important goals, however, some of my team members are better at it than others. How we can improve?"

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Customer loyalty

Julian O'Dell
customer loyalty image

"Client sometimes fails to come back to us when they are ready to move again. Any thoughts on how we might improve customer loyalty?"

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