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Tag Archives: training

Winning the business

Julian O'Dell
Agent shaking hands with client image

"There are already too many agents in our town; we now have ‘online’ businesses creeping in. We get a fair few valuations but don’t always win the business. Advice appreciated."

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How to catch rising stars

Andrea Kirkby
Negotiator Awards 2015 image

… and put it in your pocket, save it for a rainy day. Well, perhaps, says Andrea Kirkby, that should be save it for a training day and create a future leader…

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Never stop learning to let

Frances Burkinshaw
Staff training image

Does training really matter? Does it pay? Yes, it most certainly does, says Frances Burkinshaw, especially in the lettings business.

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The salespeople with an agenda

Julian O'Dell
Agenda image

"The younger agents in my team sometimes fail to take control of conversations and activities, allowing clients to take the lead. Any tips on helping us resolve this issue?"

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Creating a good first impression

Julian O'Dell
First Impressions image

"We are in need of more listings, but with strong local competition, fees are under huge pressure. We need to present an impressive image and back it up – but how?"

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Time to delegate?

Julian O'Dell
Delegation image

As owner of the business, I have to fulfil the role of both valuer and team leader. This is is extremely challenging... Any thoughts?

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Raising your game for 2017

Julian O'Dell
Uncertainty image

"Whilst 2016 was a reasonable year, I sense that 2017 may be less favourable. What would your tips be to face up to a potentially challenging new year?"

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Does your staff training pack a punch?

The Negotiator
training image

Competition, the threat of tighter industry regulation and the emergence of online-only agents mean that training is now increasingly a frontline activity, reports Nigel Lewis.

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