Lockdown has pushed virtual viewing technology from a nice-to-have to an absolute must-have – and it looks like it will be here to stay, says Lisa Isaacs.

It’s back to the office for agents, but it’s not business as usual. H&S consultant, Peter Stevens, outlines the steps you should take to protect staff and the public.

You’ve kept your business together through lockdown and now you’re dealing with the backlog. But what about your pipeline? Adam Walker offers some guidance.

The Government has tried to help most groups of people, says Frances Burkinshaw, perhaps some things would have been dealt with differently had we previously known about this virus.

In the second of a series on surviving the COVID-19 crisis, Adam Walker outlines your next step – “and now for the difficult bit…”

As regular readers of The Negotiator will know, says Frances Burkinshaw, I am a great proponent of specialised training for letting agents and landlords, however…

Charlotte Jeffrey-Campbell, Director, The Able Agent, says, “We have had a number of questions relating to furlough and training, what does it all mean?”

Lockdown has shown us new ways of working which could actually be an improvement on traditional agency practices. Steve Wayne explains.