Each month we visit three agents across the country to discover what is happening in their local market. This month we meet members of The Guild of Property Professionals in Wiltshire, London…

Traditional or online? Which agents will win the battle? The lines are blurring, says Andrea Kirkby and it’s service that is key in this changing, challenging market.

At the risk of being accused of beating the same drum again and again this article is a continuation from last month, says Frances Burkinshaw, I make no apology for making the…

Caring, sharing, talking, doing – today’s successful agencies are focused on customer care, says Joanne Christie, but there’s more to it than asking them for a review!

It is becoming increasingly clear, says Adam Walker, that many letting businesses are not going to survive the tenant fee ban that is due to come into force next Spring.

Designs on Property tracks and summarises the property indices. Kate Faulkner says, “Many agents will have a tricky task over the coming months to encourage sellers to put their properties on the…

Increasing regulation makes it a challenge for agents and landlords to be compliant – especially, says Frances Burkinshaw, when the Government prints incorrect information!

Social media marketing is becoming less about posting ads on Facebook and more about presenting yourself as an ‘influencer’ – a voice with an authentic message, says Tara Dulake. So do you…

A raft of new products aims to replace tenancy deposits, Andrea Kirkby reviews the current offerings and where it may all end.

All agents are aware that if one deal falls over, they all could. Joanne Christie outlines some new ways of preventing that, or at least, reducing the risk.