Features
The Negotiator online hosts an unrivalled archive of ‘longer read’ articles and features which provide UK estate agency and letting agents with an invaluable resource.
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Right to refund
"A buyer paid a reservation deposit and a buyer’s premium but the sale did not go ahead, so should the…
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Professional Indemnity
It’s a complicated world, mistakes are easy to make, people can be vindictive and cyber crime is a real worry.…
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Do online valuation tools create unrealistic house price expectations?
The first thing most sellers want to know is what their home is worth, so, says Joanne Christie, what is…
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Why there’s nothing to fear from online estate agents
Fearing online estate agents is the wrong approach if you're a traditional branch operators, as 'normal' agents can learn a…
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Reports from the front line: how’s the property market in your area?
Each month we visit three agents across the country to discover what is happening in their local market. This month…
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‘Redress in the property sector is not broken’, says ombudsman Katrine Sporle
The Property Ombudsman (TPO) has been resolving consumer disputes with property agents for 27 years. Now the Government has launched…
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UK housing market: ‘A weird situation’
Weird - that's the view of Designs on Property's Kate Faulkner as she tracks the housing market exclusively for The…
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Summed up: letting industry legal changes
The Government chose April Fools’ Day to announce stricter regulations for letting and managing agents – but, says Jeremy Leaf,…
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Lock up your data!
The General Data Protection Regulation (GDPR) is imminent – the new regulations come into force on 25th May. Workshops are…
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Case study: when a sole agency agreement stood despite customer complaint
COMPLAINT A case that The Property Ombudsman was asked to review came from a seller concerning the agent’s estate agency…
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