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Features

Agencies & People

Policing property

Angry clients with agent image

Agents do suffer criticism and in some cases it may be justified. But the industry does self-police more effectively than some believe, as Joanne Christie found out.

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Products & Services

It pays to be well-connected

Connecting estate agents with utilities image

Utility suppliers have become very interested in estate and letting agencies as a route to market, and for the agent, that can mean a new revenue stream and less moving hassle. Lisa…

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Regulation & Law

Sleepwalking into disaster

HMO property image

As new HMO rules affect 100,000 homes, Richard Lambert, CEO of the NLA, says, “This is an unacceptable failing on the part of the MHCLG, which should have ensured all local authorities…

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Regulation & Law

Tenant trouble

Eviction Notice image

Problem tenants are only a small minority, says Andrea Kirkby, but they can cause a huge amount of trouble for a landlord and letting agent.

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