A property software firm has clinched a deal to provide its tech across the Belvoir and Northwood network of 250 estate agency branches.

Independently-owned SME Professional, which was started in 2006 by two former submarine design engineers-turned landlords Fraser Sutherland and Robin Lyles (main image, LtoR), will now provide property software and CRM support to the two agency’s branches, which are both part of the franchise-focussed TPFG group.

SME Professional’s platform was launched in 2011 in Edinburgh, later Dundee and then spread by word of mouth to the rest of Scotland.

The firm has gone on to onboard some 1,000 lettings agencies and property management firms all over the UK and win Silver for Software Supplier of the Year at The Negotiator Awards last year.

Franchisees

Belvoir and Northwood’s Commercial Director, Adam Noonan, says: “The platform’s seamless integrations with the property-based tools that our franchisees use have made our processes more efficient.

“Their customer service is outstanding and it’s great to see how SME Professional is continually developing and enhancing their software to meet the ever-evolving needs of our agents – especially in crucial areas such as compliance and financial control.”

Fraser Sutherland, MD of SME Professional, says: “It’s exciting to complete this work, and a pleasure to work with Belvoir and Northwood’s directors and franchisees to develop custom software functionality to meet their specific business needs.

Cements status

“This cements SME Professional’s status as one of the leading property CRMs in the UK, which is also reflected in our recent award win.

“It’s very satisfying to see our platform grow almost entirely through recommendation by our users. With 18 years of continuous research and innovative development, our property management software platform has evolved into a comprehensive, multi-level product which provides a depth of functionality, detail and automation which remains unmatched.

“We look forward to consolidating our market position with our latest AI and client accounting features which are set to fuel future growth across the UK.

“We are a company that has [grown via a] quest for innovation, quality of product and the highest levels of customer service – rather than by aggressive marketing or acquisition tactics fuelled by financial imperatives.”