Resources
Articles and features of practical use to estate and letting agents covering redress, compliance, education and training.
-
The seven golden rules of professionalism
"I run an independent estate agency with four members of staff. Occasionally, I cringe at their behaviour and appearance. I feel they fall short of professional standards....
Read More » -
Don’t get washed up by money laundering rules
After 2015's Channel 4’s exposé From Russia with Cash, RICS expelled a member for his role in money laundering. Andrea Kirkby explores what the subsequent AML regulations have meant for estate agents.
Read More » -
Landlords, tenants, rookie agents… worries and truths
Lettings is not just about winning an instruction. Nor is it just about finding tenant. There is much more to it than that – and Frances Burkinshaw is worried.
Read More » -
Coaching the team
"The market is very challenging in my patch and our residential income is worryingly down. I don’t want to make staff redundant but I may have to if things do not improve..."
Read More » -
Interview questions for an estate agent position
How do you land a job as an estate and letting agent? Andrea Kirkby has some great advice and pointers.
Read More » -
Cracking the stock acquisition conundrum
How do you achieve more instructions on the right terms? Acquiring quality stock is the starting point of the process – and the most important factor.
Read More » -
How to get a job as an estate agent
Have you got what it takes to be an estate agent? Andrea Kirkby outlines the qualities a recruiting agent would look for in a prospective employee.
Read More » -
Doing business with investors
“Investment buyer activity is a little quiet. Many investors are playing a waiting game. I’d like to get my team to create more activity as these sales can be relatively straightforward...”
Read More » -
How to get a job as a new home sales negotiator
New home sales is a definite specialism within the residential property sector, and slightly different in its emphasis from normal agency; for instance, the developer rather than a homeowner, is your client,…
Read More » -
The five Cs of decision making
“Things are really challenging – I need to make some tough decisions regarding staff. Any tips on successful decision making?”
Read More »