Katrine Sporle of The Property Ombudsman (TPO) reviews a case of marketing without the seller’s consent.
Read MoreA complaint over the agent’s due diligence
The Property Ombudsman, Katrine Sporle, reviews a case brought by a landlord concerning an agent’s casual management of a tenant’s application.
Read MoreBuyers complain about issues with properties
In this case, The Property Ombudsman (TPO) Katrine Sporle, was asked to review a complaint from buyers concerning the misrepresentation of a group of properties.
Read MoreA frustrated tenant and a sloppy letting agent
The Property Ombudsman (TPO) Katrine Sporle, received a complaint over the condition of the property, the rent paid and the handling of the complaint.
Read MoreParking spaces – where to draw the line
Complaint The tenant said that, when agreeing the let, he queried parking arrangements with the agent who said he would have use of the driveway. At the tenant’s request, this was noted…
Read MoreGetting ready for RoPA
Rumour or reality, agents can’t ignore the possibility of a mandatory property qualification, says Lisa Isaacs. We answer your most-asked RoPA questions.
Read MoreLandlords, tenants, rookie agents… worries and truths
Lettings is not just about winning an instruction. Nor is it just about finding tenant. There is much more to it than that – and Frances Burkinshaw is worried.
Read MoreMisleading information on access and attic bedrooms
In this case, The Property Ombudsman (TPO) Katrine Sporle was asked to review a complaint from buyers concerning two issues with a property: access and attic bedrooms.
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