Resources
Articles and features of practical use to estate and letting agents covering redress, compliance, education and training.
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Raising standards to protect your future
“Dear Julian, I never thought to send in my own dilemma for your consideration until now. It is simply that we need to raise the bar, we are struggling! Help!”
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Motivating the troops
“My staff members are finding the going very tough at present with the uncertainty in the market having a negative impact on activity. I’m finding it hard to keep them motivated...
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The gradual erosion of selling skills
My staff members are all hardworking and well-intentioned but I think they need to develop an edge and to become salespeople rather than order takers...
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Property sector Salary Survey 2018 – Good news for property professionals
The 2018 Property sector Salary Survey by RICS/Macdonald & Company showed that salaries for men and women with professional qualifications increased, on average, by 12 per cent, in 2018.
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Don’t bury your head in the sand
“Our dilemma is this: we are finding the going extremely tough. Frankly, I’m not sure there is enough business to sustain the number of estate agents in our area through to the end of 2019. Any tips on how we can ensure we survive and thrive?” Julian O’Dell responds.
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Estate agents heavily criticised by MPs within parliamentary report on AML
High profile Treasury Select Committee says agents are weakest link in war against AML after hearing from NAEA Propertymark and National Crime Agency.
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Countrywide given £215,000 fine for not complying with AML rules
Countrywide has received the largest ever published fine given to an estate agent for non-compliance with anti-money laundering regulations, the Negotiator has been told.
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How I persuade agents to act on their suspicions
With criminals working across borders, globalised banking, super-fast digital money transfers and crypto currencies. All these have made money laundering easier, faster and more international.
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Anti Money Laundering dominates NAEA conference
At the NAEA Propertymark Conference Richard explained the UK Government's stance on money laundering and why it is such a serious problem.
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Why money laundering matters
The Negotiator looks at the social and economic damage that serious and organised crime inflicts on the UK and why this makes it so important that estate agents engage in the battle to prevent money laundering.
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