We are desperately short of stock and as a result we are, of course, also running behind target in terms of sales. Your help would be truly appreciated!

"I run a three-office independent estate agency. I’m conscious that my staff looks to me for leadership through this sticky patch. Any tips?"

"I run an independent estate agency and have got closer to the coalface as my team is finding things tough.They are working hard but as a group of individuals rather than as…

"I am well aware of the importance of building trust to win a client’s business, it is an essential element in their decision making, but how can I coach my staff to…

"I think my staff really need to raise their game in their interactions with clients and customers. This is an absolutely key area where we can be different..."

"I need to get the best out of my staff to make the most of all our opportunities. I‘m guilty of throwing them in at the deep end. Any advice appreciated!"

“It is clear that 2018 is not going to be easy and I am aware I need to ensure my team are prepared for the battle ahead. Your thoughts would be welcome!”

Estate agency trainer and consultant Julian O’Dell’s fundraiser festival, Catfest (named after his wife Cat) last year raised £35,000 for Action Against Cancer – they aim to beat that total over the…

As owner of the business, I have to fulfil the role of both valuer and team leader. This is is extremely challenging... Any thoughts?

" I wonder if you can give me a few tips on how I might coach my team to a higher standard in communication skills?”