julian o’dell
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Mentoring
Confidence versus arrogance
"The most experienced person in my team treads a fine line between confidence and arrogance. How can I make sure he stays the right side of that line?"
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Mentoring
Time to review what is really happening in your business
"The market remains very mixed where we are. Brexit and elections don’t help! Any tips on making the best of a potentially challenging remainder of 2017?"
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Mentoring
The salespeople with an agenda
"The younger agents in my team sometimes fail to take control of conversations and activities, allowing clients to take the lead. Any tips on helping us resolve this issue?"
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Mentoring
Training agents to thrive in a ‘make it happen’ market
With challenging market conditions, we need our negotiators to make the best of every opportunity. What do you suggest as a next step?
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Mentoring
Raising your game for 2017
"Whilst 2016 was a reasonable year, I sense that 2017 may be less favourable. What would your tips be to face up to a potentially challenging new year?"
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Mentoring
How to succeed with accompanied viewings
"I’d like some ideas on training staff in how to get the best out of accompanied viewing appointments."
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Mentoring
Building trust
"Building trust is right up there as one of the most important goals, however, some of my team members are better at it than others. How we can improve?"
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Mentoring
The art of interviewing
"I find it increasingly difficult to find the right staff and when I do appoint someone, they often prove to be very different in reality... Am I going wrong somewhere?"
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Mentoring
How to get ahead in estate agency
"I’m keen to get on and work my way up the career ladder. Can you advise on how to achieve success as quickly as possible?"
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Mentoring
Recruiting and retaining staff
"Running a successful Sales and Lettings is sometimes hard in terms of recruiting and retaining the right staff. Any thoughts on this?"
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