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Tag Archives: julian o’dell

The gradual erosion of selling skills

Julian O'Dell
Agent on the phone image

My staff members are all hardworking and well-intentioned but I think they need to develop an edge and to become salespeople rather than order takers...

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Don’t bury your head in the sand

Julian O'Dell
Burying head in sand image

“Our dilemma is this: we are finding the going extremely tough. Frankly, I’m not sure there is enough business to sustain the number of estate agents in our area through to the…

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Maintaining positive relationships with vendors

Julian O'Dell
Agent vendor advice image

"The market has slowed in terms of sales activity and we are experiencing vendor clients getting edgy and disgruntled about lack of viewings. What is the best way to deal with this…

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The value of self-awareness

Julian O'Dell

JULIAN SAYS: Without seeing your valuers in action, it is difficult to assess where they go wrong. However, I can take an educated guess at the traps they fall into. This guess…

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Understanding the client journey

Julian O'Dell
Agent with clients image

We are desperately short of stock and as a result we are, of course, also running behind target in terms of sales. Your help would be truly appreciated!

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Working as a team

Julian O'Dell
Mick Jagger image

"I run an independent estate agency and have got closer to the coalface as my team is finding things tough.They are working hard but as a group of individuals rather than as…

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