The Property Ombudsman
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Latest property news
Ombudsman expels letting agency after it fails to pay compensation
Key Lettings and Property Management showed a 'systematic disregard for professional standards' according to The Property Ombudsman.
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Resources
The Ombudsman Files – A high price for an early exit
The Property Ombudsman, Rebecca Marsh, reviews a case where an agent gave the early termination fee to the landlord instead of the tenant.
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Latest property news
The Ombudsman Files – ‘conditional selling’ exposed by TPO
Rebecca Marsh of The Property Ombudsman reveals the conclusion of a case where buyers said their agent forced them to use in-house mortgage brokers.
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The Ombudsman Files
‘No refunds’ – a request to repay a reservation fee is denied
The Property Ombudsman, Rebecca Marsh, adjudicates on a dispute over a reservation fee for a house at auction.
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The Ombudsman Files
Who earned the commission?
The Property Ombudsman, Rebecca Marsh, settles a case between two agents claiming commission on a sale.
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Latest property news
Surveyor and letting agency expelled from The Property Ombudsman
Ombudsman Rebecca Marsh says despite the latest transgressions the number of agents being referred to the Compliance Committee is on the wane.
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The Ombudsman Files
Who pays the lawyers?
Rebecca Marsh, The Property Ombudsman, deliberates on a case between leaseholders and an estate and management company over a dispute over residents’ voting rights.
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Latest property news
Prominent Labour politician unaware of agent redress rules
Abena Oppong-Asare asked a minister if the Government was considering making it mandatory for agents to sign up to an ombudsman.
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The Ombudsman Files
F or G – it’s flipping cold!
The Property Ombudsman, Rebecca Marsh investigates a tenant’s complaint against a letting agent, regarding EPC rating of a property.
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The Ombudsman Files
Pressure selling dispute
The Property Ombudsman, Rebecca Marsh decides whether a quick-sale agent was behaving as fairly as the code requires.
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