The Property Ombudsman
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Latest property news
Countrywide in the dock again for ‘conditional selling’ of in-house services
Subsidiary of estate agency giant admits some agents can be ‘over-exuberant’ and ‘push too hard on in house sales’.
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Rising damp
The Property Ombudsman, Rebecca Marsh, reviews a complaint about an agent’s surveyor’s work.
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Latest property news
Belvoir branch punished by TPO after refusing to pay award
The Property Ombudsman blacklists a branch of Belvoir after it fails to pay a landlord for management failures.
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The list
The Property Ombudsman, Rebecca Marsh considers a litany of complaints against a managing agent by the leaseholder. Who’d manage a new-build?!
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Money, money, money
Rebecca Marsh, The Property Ombudsman, decides a case where an agent goes into liquidation having taken money for repairs and maintenance, rent and the deposit.
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And shut the door behind you…
Some clients need to be treated with special care, says Rebecca Marsh. So mind your language and don’t press Send until you’ve checked who it’s going to...
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Hold the handover!
The estate was not finished to a satisfactory standard and there were snagging issues.
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Latest property news
New deputy for The Property Ombudsman
Lesley Horton has been appointed Deputy Ombudsman to work alongside Rebecca Marsh at The Property Ombudsman. .
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The rule of thumb
Calculating the value of land is never easy and an agent needs to be sure they’ve done their best, says The Property Ombudsman, Rebecca Marsh.
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To be let, or not to be let?
If the property has been a holiday let, surely it’s ok to market it as such? Rebecca Marsh, The Property Ombudsman answers the question.
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