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Tag Archives: The Property Ombudsman

Referral fees are under threat

Nigel Lewis

The National Trading Standards Estate Agency Team (NTSEAT) has today launched a survey to find out how widespread the use of referral fees from solicitors, surveyors, financial advisors and removal firms is…

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Right to refund

Katrine Sporle
Calculating the cost image

"A buyer paid a reservation deposit and a buyer’s premium but the sale did not go ahead, so should the agent repay the fees? Katrine Sporle, The Property Ombudsman supported the claim…

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How long should it take to fix a window?

Katrine Sporle
Window cleaner image

"Was a damaged window frame the result of poor maintenance or was the window cleaning contractor being framed?" asks Katrine Sporle, The Property Ombudsman.

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