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Tag Archives: The Property Ombudsman

Lack of information on file

Katrine Sporle
Letter writing image

"If a vendor withdraws from a sale and the agent remarkets the property, the agent should, of course, advise the potential buyer – in writing!” says Katrine Sporle, The Property Ombudsman.

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Damage limitation

Katrine Sporle
Water leak image

While water from a leak flowed, driving the leaseholder potty, communication with the managing agent barely trickled,” says Katrine Sporle, The Property Ombudsman.

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Referral fees are under threat

Nigel Lewis

The National Trading Standards Estate Agency Team (NTSEAT) has today launched a survey to find out how widespread the use of referral fees from solicitors, surveyors, financial advisors and removal firms is…

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Right to refund

Katrine Sporle
Calculating the cost image

"A buyer paid a reservation deposit and a buyer’s premium but the sale did not go ahead, so should the agent repay the fees? Katrine Sporle, The Property Ombudsman supported the claim…

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