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Tag Archives: The Property Ombudsman

TPO welcomes surveyors as members

Sheila Manchester
The Property Ombudsman logo image

The Property Ombudsman (TPO) has announced that it is now approved by the RICS to provide Alternative Dispute Resolution (ADR) on all surveying services provided to consumers.

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TPO Conference 2019

The Property Ombudsman Conference 2019 image

The Property Ombudsman (TPO) scheme's annual conference is on 10th July 2019 at The NEC in Solihull. Discounted Early Bird tickets are available for a limited time only.

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Understanding the terms of an agency agreement

Katrine Sporle
Property buyers image

"Having signed a 16-week sole agency agreement, a sale was agreed but fell through and the sellers' niece bought the property. The agency charged the sellers the full commission. Unacceptable, says Katrine…

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Lack of information on file

Katrine Sporle
Letter writing image

"If a vendor withdraws from a sale and the agent remarkets the property, the agent should, of course, advise the potential buyer – in writing!” says Katrine Sporle, The Property Ombudsman.

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Damage limitation

Katrine Sporle
Water leak image

While water from a leak flowed, driving the leaseholder potty, communication with the managing agent barely trickled,” says Katrine Sporle, The Property Ombudsman.

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