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Tag Archives: The Property Ombudsman

New-home happiness skids off the tracks

Katrine Sporle
Link to The Property Ombudsman

The Property Ombudsman (TPO) Katrine Sporle, reviewed a complaint from buyers about the information in the local authority search, which, they believed, contained misleading information about the proximity of a proposed high-speed…

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Poor communication can cost…

Katrine Sporle
Link to The Property Ombudsman

A tenant who was a serial late-payer, caused a complaint from the guarantor over the lack of communication about rental arrears. Katrine Sporle, The Property Ombudsman, discovered that the issue had arisen…

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A tenant’s home is, indeed, their ‘castle’

Katrine Sporle
Link to Katrine Sporle

Tenants said they had felt vulnerable when a contractor entered their home without their knowledge or agreement. Katrine Sporle, The Property Ombudsman, discovered that the same issue had arisen a few years…

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