The Property Ombudsman
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Latest property news
Property Ombudsman cracks down on damp and mould
The Property Ombudsman is cracking down on damp and mould in the private rented sector in the wake of the tragic death of toddler Awaab Ishak.
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Rebecca Marsh
The agent’s agent
Was it freehold or leasehold and who were the buyers dealing with anyway? The Property Ombudsman Rebecca Marsh, unpicks a tangled web.
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Latest property news
Countrywide in the dock again for ‘conditional selling’ of in-house services
Subsidiary of estate agency giant admits some agents can be ‘over-exuberant’ and ‘push too hard on in house sales’.
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Rebecca Marsh
Rising damp
The Property Ombudsman, Rebecca Marsh, reviews a complaint about an agent’s surveyor’s work.
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Latest property news
Belvoir branch punished by TPO after refusing to pay award
The Property Ombudsman blacklists a branch of Belvoir after it fails to pay a landlord for management failures.
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Rebecca Marsh
The list
The Property Ombudsman, Rebecca Marsh considers a litany of complaints against a managing agent by the leaseholder. Who’d manage a new-build?!
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Rebecca Marsh
Money, money, money
Rebecca Marsh, The Property Ombudsman, decides a case where an agent goes into liquidation having taken money for repairs and maintenance, rent and the deposit.
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Rebecca Marsh
And shut the door behind you…
Some clients need to be treated with special care, says Rebecca Marsh. So mind your language and don’t press Send until you’ve checked who it’s going to...
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Rebecca Marsh
Hold the handover!
The estate was not finished to a satisfactory standard and there were snagging issues.
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Latest property news
New deputy for The Property Ombudsman
Lesley Horton has been appointed Deputy Ombudsman to work alongside Rebecca Marsh at The Property Ombudsman. .
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