The Property Ombudsman
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Latest property news
Landmark case finds ‘no children’ policies breach letting agent Code of Practice
TPO has determined that blanket bans on renting to families are in breach of its Code of Practice after a mum of four won her landmark case.
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The Ombudsman Files
Putting a mess right
Rebecca Marsh, The Property Ombudsman reviews the case of tenants’ complaints about a letting agent and a scruffy property.
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Features
Half the story
Rebecca Marsh, The Property Ombudsman, examines a case where an agent failed to disclose full details of a property, regarding tenure and probate.
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Housing Market
Regulation of estate agents under Radio 4 spotlight again
The issue of estate agency licensing was thrown under the spotlight again on Monday after BBC Radio 4’s 'You and Yours' revisited its fraud expose from December last year.
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Latest property news
TPO expels six agents including one refusing to pay £22,000 award
All six agents are involved in lettings or property management and all have failed to pay landlords or tenants compensatory awards.
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The Ombudsman Files
Terms and conditions of a deposit
Rebecca Marsh of The Property Ombudsman Scheme settles the case of a pre-contract deposit with rather loose strings attached.
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The Ombudsman Files
Hidden roads a search didn’t find
Should the fact that a road was part of a front garden been more clearly highlighted in a sellers’ search? The Property Ombudsman, Rebecca Marsh decides.
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Latest property news
Property Ombudsman cracks down on damp and mould
The Property Ombudsman is cracking down on damp and mould in the private rented sector in the wake of the tragic death of toddler Awaab Ishak.
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Resources
The agent’s agent
Was it freehold or leasehold and who were the buyers dealing with anyway? The Property Ombudsman Rebecca Marsh, unpicks a tangled web.
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