The Property Ombudsman
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Latest property news
TPO expels six agents including one refusing to pay £22,000 award
All six agents are involved in lettings or property management and all have failed to pay landlords or tenants compensatory awards.
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The Ombudsman Files
Terms and conditions of a deposit
Rebecca Marsh of The Property Ombudsman Scheme settles the case of a pre-contract deposit with rather loose strings attached.
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Latest property news
New mould ‘rules’ for landlords and agents after toddler death
Every landlord in the country will have to make certain that their tenants are housed in decent homes and are treated with both dignity and fairness.
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The Ombudsman Files
Hidden roads a search didn’t find
Should the fact that a road was part of a front garden been more clearly highlighted in a sellers’ search? The Property Ombudsman, Rebecca Marsh decides.
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Latest property news
Property Ombudsman cracks down on damp and mould
The Property Ombudsman is cracking down on damp and mould in the private rented sector in the wake of the tragic death of toddler Awaab Ishak.
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Resources
The agent’s agent
Was it freehold or leasehold and who were the buyers dealing with anyway? The Property Ombudsman Rebecca Marsh, unpicks a tangled web.
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Latest property news
Countrywide in the dock again for ‘conditional selling’ of in-house services
Subsidiary of estate agency giant admits some agents can be ‘over-exuberant’ and ‘push too hard on in house sales’.
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Resources
Rising damp
The Property Ombudsman, Rebecca Marsh, reviews a complaint about an agent’s surveyor’s work.
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Latest property news
Belvoir branch punished by TPO after refusing to pay award
The Property Ombudsman blacklists a branch of Belvoir after it fails to pay a landlord for management failures.
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Resources
The list
The Property Ombudsman, Rebecca Marsh considers a litany of complaints against a managing agent by the leaseholder. Who’d manage a new-build?!
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