The Property Ombudsman
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The Ombudsman Files
Good reference, bad tenants
The Property Ombudsman, Rebecca Marsh, adjudicates on a case where a tenant refused to pay the rent and the blame fell on the agent.
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Housing Market
Renters’ Reform Bill: Industry reaction
No-fault evictions will be abolished and tenants will allowed to have pets with a new landlords ombudsman appointed to provide quick resolutions to disputes.
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The Ombudsman Files
When is a deposit not a deposit?
When it’s not cash... possibly. The Property Ombudsman, Rebecca Marsh sorts out a dispute over an alternative deposit product.
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Latest property news
TPO expels eight agents, including one for ‘severe breaches’
The Property Ombudsman has removed eight agencies for a range of failures, including one where the police were involved.
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Latest property news
Landmark case finds ‘no children’ policies breach letting agent Code of Practice
TPO has determined that blanket bans on renting to families are in breach of its Code of Practice after a mum of four won her landmark case.
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The Ombudsman Files
Putting a mess right
Rebecca Marsh, The Property Ombudsman reviews the case of tenants’ complaints about a letting agent and a scruffy property.
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Features
Half the story
Rebecca Marsh, The Property Ombudsman, examines a case where an agent failed to disclose full details of a property, regarding tenure and probate.
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Housing Market
Regulation of estate agents under Radio 4 spotlight again
The issue of estate agency licensing was thrown under the spotlight again on Monday after BBC Radio 4’s 'You and Yours' revisited its fraud expose from December last year.
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Latest property news
TPO expels six agents including one refusing to pay £22,000 award
All six agents are involved in lettings or property management and all have failed to pay landlords or tenants compensatory awards.
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The Ombudsman Files
Terms and conditions of a deposit
Rebecca Marsh of The Property Ombudsman Scheme settles the case of a pre-contract deposit with rather loose strings attached.
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