“The Tenant Fees Act is a one month old,” says Frances Burkinshaw. “I am wondering how many people, outside the industry, will know about this new legislation.”

Since the Brexit vote and the resulting downturn in the housing market, much of my consultancy work has involved helping clients to reduce costs, says Adam Walker, but we have to avoid…

Employee fraud is a significant problem faced by organisations of all types and sizes, says, Adam Walker and there is no reason to think that estate agents and letting agents are exempt…

Kate Faulkner says, “Despite better volumes and faster selling times, prices aren’t showing much movement. Improved transaction levels typically mean price rises – but not in this market.”

Nigel Lewis looks at the background to anti-money laundering and the property industry.

It’s a tough life for agents right now. Both independents and the big corporates are under pressure, so, says Andrea Kirkby is franchising the way to weather the storm?

Each month we visit three agents across the country to discover what is happening in their local market. This month we meet members of the Guild of Property Professionals in Rochford, Stafford…

Agent websites used to play second fiddle portal listings, but that's all changing. Lisa Isaacs looks at how they can generate leads, capture data and use analytics to influence content.

You want to understand what your customers want/need/expect but what is the best way to do that? Nelly Berova presents seven ways to collect testimonials from happy clients.

A spiffy profile 1. You can customise your profile URL to make it easier for people to find you and make your profile look more professional. 2. Add a background image to…