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HMO bear traps

Nigel Lewis
tribunals rents uk

Creeping bureaucracy is creating a massive financial risk for landlords and agents who are managing HMOs, says Nigel Lewis.

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It’s nice to share

Rebecca Marsh
Link to The Property Ombudsman

But it also can make for complications when a student sharer asks for the return of a deposit, as The Property Ombudsman, Rebecca Marsh explains.

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A tale of two cities

Nathan Emerson
Link to Mentoring feature

Why should two similar agencies in similar markets, fare so differently? The answer, says Nathan Emerson, teaches us a lot about agency.

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The shadow of Grenfell

Rebecca Marsh
Link to The Property Ombudsman

Rebecca Marsh, The Property Ombudsman, investigates a complaint over the selling a high-rise building with cladding issues.

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Learning to live with Covid

Adam Walker
Link to Adam Walker

The pandemic is not over and risks still remain, especially for your staff. Adam Walker highlights some key Covid findings and suggests ways to protect your business.

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Keeping it real

The Negotiator
Link to Adam Walker

Holding on to new practices that have helped you through the pandemic may seem a good idea, but don’t lose the personal touch, says Adam Walker.

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When you’re smiling…

Nathan Emerson
Link to Mentoring feature

Taken back to a memory of himself as a young negotiator, by the plight of a struggling client, Nathan Emerson recounts the tale of a door slammed in his miserable face…

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