...when it hasn’t got a licence. The Property Ombudsman, Katrine Sporle, adjudicates on a case of inaccurate property description.
Read MoreSurviving the virus – have a vision and deliver on it
This will be my last article about surviving COVID-19 and I have saved the most important topic for last. That topic is the importance of strong leadership, says Adam Walker.
Read MoreWhere’s my deposit?
Katrine Sporle, The Property Ombudsman, adjudicates on a case of the non-return of an ‘unprotected’ deposit.
Read MoreLooking back and moving forward
Property Ombudsman, Katrine Sporle looks back at how the property redress sector has changed during her five-year term and what she believes the future looks like for agents and her successor, Rebecca…
Read MoreTenants working from home? Then check the contract!
With home working looking like it’s here to stay, Frances Burkinshaw points out that in some cases, this new norm could be breaking a tenancy agreement.
Read MoreThe sign, the wait and the wardrobe
Katrine Sporle of The Property Ombudsman reviews two cases of agents who, their clients alleged, let them down, during selling and buying.
Read MoreWhere’s the garden gone?
The Property Ombudsman (TPO) received a complaint about a property being not quite as advertised, with a very late change of particulars. Katrine Sporle adjudicates.
Read MoreThe wrong tenant… and no rent paid…
The Property Ombudsman Katrine Sporle reviews a complaint about an agent who let a property to someone other than the referenced tenant.
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