Home » Resources (page 2)

Resources

New-home happiness skids off the tracks

Katrine Sporle
Link to The Property Ombudsman

The Property Ombudsman (TPO) Katrine Sporle, reviewed a complaint from buyers about the information in the local authority search, which, they believed, contained misleading information about the proximity of a proposed high-speed…

Read More

Raising living standards in rented homes

Jane Dockeray
Link to rental redress feature

The Homes (Fitness for Human Habitation) Act 2018, says Jane Dockeray, PSL Counsel at Hogan Lovells, provides a real and achievable direct route of redress for tenants living in substandard conditions.

Read More

Poor communication can cost…

Katrine Sporle
Link to The Property Ombudsman

A tenant who was a serial late-payer, caused a complaint from the guarantor over the lack of communication about rental arrears. Katrine Sporle, The Property Ombudsman, discovered that the issue had arisen…

Read More

A tenant’s home is, indeed, their ‘castle’

Katrine Sporle
Link to Katrine Sporle

Tenants said they had felt vulnerable when a contractor entered their home without their knowledge or agreement. Katrine Sporle, The Property Ombudsman, discovered that the same issue had arisen a few years…

Read More

Deposits are deposits!

Katrine Sporle
Money image

"Landlords complained that the agent used a deposit as rental payment. Further rent payments were missed and eventually the landlords won a possession order. However, says Katrine Sporle, The Property Ombudsman, they…

Read More