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Tag Archives: The Property Ombudsman

Is the customer always right?

Joanne Christie
Agent not wrong image

Redress schemes exist to safeguard consumer rights, but, says Joanne Christie, the agent is not, you’ll be pleased to hear, always in the wrong.

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Trading Standards backs TPO stance on portal juggling

Nigel Lewis

The National Trading Standards Agency Estate Agency Team (NTSEAT) has waded into the issue of portal juggling with a resounding thumbs up for The Property Ombudsman’s imminent changes to its guidance. James…

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Right of way

Katrine Sporte, The Property Ombudsman.
No Entry image

Access to properties can cause serious issues if the right of way is not documented, says Katrine Sporle, The Property Ombudsman.

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