The Property Ombudsman
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Money, money, money
Rebecca Marsh, The Property Ombudsman, decides a case where an agent goes into liquidation having taken money for repairs and maintenance, rent and the deposit.
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And shut the door behind you…
Some clients need to be treated with special care, says Rebecca Marsh. So mind your language and don’t press Send until you’ve checked who it’s going to...
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Hold the handover!
The estate was not finished to a satisfactory standard and there were snagging issues.
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Latest property news
New deputy for The Property Ombudsman
Lesley Horton has been appointed Deputy Ombudsman to work alongside Rebecca Marsh at The Property Ombudsman. .
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The rule of thumb
Calculating the value of land is never easy and an agent needs to be sure they’ve done their best, says The Property Ombudsman, Rebecca Marsh.
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To be let, or not to be let?
If the property has been a holiday let, surely it’s ok to market it as such? Rebecca Marsh, The Property Ombudsman answers the question.
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It’s nice to share
But it also can make for complications when a student sharer asks for the return of a deposit, as The Property Ombudsman, Rebecca Marsh explains.
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Latest property news
Agent warns industry after battling TPO and landlord over disputed arrears
Phil Jones claims TPO judgement will encourage more landlords to claim compensation from agents if tenants fall into rent arrears after a property is handed back.
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The shadow of Grenfell
Rebecca Marsh, The Property Ombudsman, investigates a complaint over the selling a high-rise building with cladding issues.
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Latest property news
Closed Ewemove franchise expelled by TPO following dual fee dispute
Estate agency's boss says the case is complicated by the franchise having ceased trading after TPO adjudicated in favour of the first agent.
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