The Property Ombudsman
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Resources
It’s nice to share
But it also can make for complications when a student sharer asks for the return of a deposit, as The Property Ombudsman, Rebecca Marsh explains.
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Latest property news
Agent warns industry after battling TPO and landlord over disputed arrears
Phil Jones claims TPO judgement will encourage more landlords to claim compensation from agents if tenants fall into rent arrears after a property is handed back.
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The shadow of Grenfell
Rebecca Marsh, The Property Ombudsman, investigates a complaint over the selling a high-rise building with cladding issues.
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Latest property news
Closed Ewemove franchise expelled by TPO following dual fee dispute
Estate agency's boss says the case is complicated by the franchise having ceased trading after TPO adjudicated in favour of the first agent.
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The Property Ombudsman files – Anxiety at auction
Going once, going twice, going to Rebecca Marsh, The Property Ombudsman, to sort out an argument over an auction fee.
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The neighbour from hell
Rebecca Marsh, The Property Ombudsman, considers a case of alleged misrepresentation of a property with a troublesome next-door neighbour.
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Criminal negligence
The Property Ombudsman, Rebecca Marsh reviews the case of an agent who failed to weed out some very dodgy tenants.
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Timber!?
Should an agent have mentioned that the house being sold had a timber-frame structure? The Property Ombudsman Rebecca Marsh considered the question.
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The case of the Covid cover charge
The Property Ombudsman, Rebecca Marsh, addresses a complaint about an agent deducting money from the rent to cover the costs of Covid.
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Latest property news
TPO expels three agents for non-payment of awards to landlords
Agents in Slough, Leicester and Wales are kicked off the scheme and are no longer able to trade without redress, although two appear to have 'phoenixed' under new names.
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