Katrine Sporle, The Property Ombudsman, adjudicates on a case of the non-return of an ‘unprotected’ deposit.
Read MoreLooking back and moving forward
Property Ombudsman, Katrine Sporle looks back at how the property redress sector has changed during her five-year term and what she believes the future looks like for agents and her successor, Rebecca…
Read MoreThe sign, the wait and the wardrobe
Katrine Sporle of The Property Ombudsman reviews two cases of agents who, their clients alleged, let them down, during selling and buying.
Read MoreWhere’s the garden gone?
The Property Ombudsman (TPO) received a complaint about a property being not quite as advertised, with a very late change of particulars. Katrine Sporle adjudicates.
Read More‘Sales and rent-back’ scandal firms thrown out of TPO in March
Two companies facing High Court proceeding and freezing orders were reported by TPO to Trading Standards at the start of lockdown, The Neg can reveal.
Read MoreThe wrong tenant… and no rent paid…
The Property Ombudsman Katrine Sporle reviews a complaint about an agent who let a property to someone other than the referenced tenant.
Read MoreOmbudsman warns agents to be ‘upfront’ about new-build reservation agreements
Warning comes after elderly couple put down £2,000 to reserve a house within a retirement development but lost their 'ideal home' after struggling to sell their old home within the 21-day deadline.
Read MoreThe agent who sold it too soon
Katrine Sporle of The Property Ombudsman (TPO) reviews a case of marketing without the seller’s consent.
Read More