"The market is very challenging in my patch and our residential income is worryingly down. I don’t want to make staff redundant but I may have to if things do not improve..."

How do you achieve more instructions on the right terms? Acquiring quality stock is the starting point of the process – and the most important factor.

Kate Faulkner says, “Considering there is now talk of a recession, it’s hard to see in some areas how property prices will be affected, when they haven’t recovered from the last recession.”

Agent websites used to play second fiddle portal listings, but that's all changing. Lisa Isaacs looks at how they can generate leads, capture data and use analytics to influence content.

"Every agent has homes on their books that are overpriced, says Adam Walker. All the evidence says the house is worth £450,000 but the vendor wants £500,000. You can tell them again…

JULIAN SAYS: Without seeing your valuers in action, it is difficult to assess where they go wrong. However, I can take an educated guess at the traps they fall into. This guess…

The first thing most sellers want to know is what their home is worth, so, says Joanne Christie, what is the real value to agents of online valuation tools?

"Agreements, valuations and a conflict of interest – be careful where you stand when you are caught in the middle", says Katrine Sporle, The Property Ombudsman.

"There are already too many agents in our town; we now have ‘online’ businesses creeping in. We get a fair few valuations but don’t always win the business. Advice appreciated."

Following last week’s report from Which? on overpricing homes, Rightmove says that agents must get the price right to avoid deterring price-sensitive buyers.  Rightmove reports that the price of property has increased by just…