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Latest haul of expelled TPO agents revealed

Two newly-expelled agents and four with extended bans takes 2018's total to over 60 estate agents.

Nigel Lewis

Six estate agencies have been expelled or had their original banning periods extended by The Property Ombudsman (TPO) this month.

London agency CityWest.co.uk and Ilford company Delta Homes London (pictured, above) have been expelled for one and two years respectively, and four firms have had earlier bans extended, all for non-payment of awards.

The four banned for additional periods are Oscar Jones Residential in London, Liverpool company House Sales and Rentals, Coventry firm Lawrence Property Consultants and Exeter-based Bower & Bower.

This brings the number of agents kicked out of the voluntary redress scheme or who have had their bans extended after not paying awards to 62 estate agencies this year. Details of the latest include:

Oscar Jones residential
The company was originally banned in September over an unpaid £3,700 award owed to a tenant but has now been banned for an additional year. Its accounts are show as overdue at Companies House.

Hounslow-based CityWest, which appears to be based at a residential address, was first expelled in November 2015 over a disputed £2,500 deposit that the agent said was a fee. The company has now expelled again over an unpaid award. Its website is no longer live.

Lawrence Property Consultants
The Coventry company has been expelled for two years from TPO. Its listing on Companies house reveals that it has not filed accounts for at least a year.

Bower & Bower
The Devon agent was originally expelled in June for two years after landlords complained to TPO about rents and deposits not being passed on to them. After not paying the award, the company has now been expelled for a further two years. Its latest accounts are showing as overdue.

Companies expelled from TPO cannot operate legally; membership of a redress scheme is a statutory requirement and they can be fined up to £5,000 for non-compliance.


December 14, 2018

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