If your job in estate agency seems a little underpaid, with a lack of paid leave contributing to that work/play balance, you could be working for the wrong people.
In what Arun Estates describes as, “The ongoing, industry-wide battle to recruit and retain the best staff” the group has significantly upped the ante by introducing sweeping new improvements to pay and conditions for in-branch staff across all four of its regional brands – Douglas Allen in Essex, Ward & Partners in Kent, Cubitt & West in Surrey, Sussex and Hampshire, and Pittis on the Isle of Wight.
Among the changes announced by Group Managing Director David Lench is an across-the-board increase in basic salaries of up to 20 per cent and a new 33-day minimum annual leave entitlement. Arun also pays sales staff annual leave commission, which makes up for sales opportunities lost while they are enjoying themselves on holiday.
Alongside higher basic pay and more annual leave, Arun staff will also enjoy shorter hours and reduced Saturday working, while all branches will be closed on Bank Holidays. Service levels to customers will be maintained via telephone access to the Group’s central sales team, open 8am to 8pm seven days a week.
Announcing the new package, David Lench said, “Despite the enormous changes that technology has brought to the industry, estate agency remains above all a people business, and in such a competitive environment, recruitment and retention of top quality staff is vitally important and uniquely challenging.
“For us, that not only means ensuring that Arun staff have all the training and support they need to achieve the best possible results for themselves and for the company, but in the process also enabling them to enjoy a better work/life balance. Through our recruitment partners we continually review what is happening in the marketplace in terms of salary and benefits, and we are confident that these latest changes keep us significantly ahead of the game as a preferred employer.”